1. Introduction
BarrelDrop Inc. ("BarrelDrop," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").
By using BarrelDrop, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our Platform.
2. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide when registering, creating shipments, or contacting us, including but not limited to:
- Name and contact information (email, phone number, address)
- Account credentials
- Shipping details (origin, destination, package contents)
- Payment information (processed securely through our payment partners)
- Identity verification documents (for shipping providers)
- Communications within the platform
Automatically Collected Information
When you use our Platform, we may automatically collect certain information, including:
- Device information (type, operating system, unique identifiers)
- Log data (IP address, browser type, pages visited)
- Location data (with your consent, for shipment tracking)
- Usage data (features used, interaction patterns)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Platform
- Process shipments and facilitate transactions
- Verify shipping provider identities and credentials
- Send notifications about shipment status and updates
- Process payments and hold funds in escrow
- Respond to customer service requests
- Analyze usage to improve user experience
- Prevent fraud and ensure platform security
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Shipping providers (necessary shipment details only)
- Payment processors (for transaction processing)
- Service providers who assist in operating our Platform
- Law enforcement when required by law
- Other parties with your explicit consent
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure server infrastructure, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
- Withdraw consent at any time
7. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@barreldrop.app.